Director, Enterprise Risk Management
Crowley
Jacksonville, FL
Who We Are:
As a privately held, U.S.-owned and operated company, Crowley provides services to 36 nations and island territories. Our purpose is to bravely advance what's possible to elevate people and planet, with our core values of Integrity, Sustainability and Drive guiding everything we do.
By expanding and innovating our services, we have expanded our footprint in services within the Logistics, Land Transportation, Shipping, Wind and Fuel industries. Crowley and its affiliated companies have generated more than $3.5 billion in annual revenue through our people's focus on excellence and a culture that values everyone's voices and collaboration.
To continue laying the groundwork and challenge what's possible for our business, we seek to partner with individuals ready to elevate their careers with us.
Work Arrangement:
Hybrid
Why Join Crowley?
This is a unique opportunity to build and lead Enterprise Risk Management from the ground up, shaping how risk is integrated into key business decisions across the organization. You will turn complex risk concepts into clear, actionable priorities that drive accountability and measurable results. In this highly visible role, you will partner with senior leaders and cross-functional teams to strengthen risk awareness and deliver meaningful impact in a dynamic environment. You will have the autonomy to create frameworks, implement processes, and influence how the business approaches risk. If you are a hands-on leader who enjoys building, influencing, and driving change, this role offers the chance to create something meaningful and leave a lasting enterprise-wide impact.
What You'll Do:
This role is responsible for designing and operationalizing ERM from the ground up- ensuring risk management is embedded into business decision-making and drives clear accountability across the enterprise. The Director will translate complex risk concepts into actionable priorities with defined owners, measurable outcomes, and sustained follow-through.
Success in this role requires a highly collaborative leader who can influence senior stakeholders, align cross-functional partners, and drive enterprise adoption of risk practices in a matrixed environment.
This role will initially operate without direct reports and requires a leader equally comfortable setting strategy and executing hands-on. In addition to ERM leadership, this role will support strategic projects and transactions and serve as a key partner across operational and corporate functions.
Success in this role will require the ability to lead through influence, navigate a matrixed organization, and deliver visible, tangible progress quickly.
Responsibilities
Key Responsibilities:
Enterprise Risk Management (ERM)
- Design, implement, and continuously improve a practical ERM framework aligned to business strategy and operational realities.
- Establish and maintain a living enterprise risk register with defined ownership, mitigation plans, and monitoring mechanisms.
- Lead enterprise-wide risk identification, assessment, and prioritization processes—focusing on decision-relevant risks, not theoretical inventories.
- Translate risk insights into actionable mitigation plans with clear accountability and timelines.
- Synthesize complex, cross-functional risk information into clear, prioritized insights and translate those insights into practical, actionable recommendations for business leaders.
- Leverage data, analytics, and emerging risk signals to enhance risk identification, quantify exposures, and support more informed, real-time decision-making.
- Develop and monitor Key Risk Indicators (KRIs) and dashboards.
- Drive decision-oriented risk reporting to executive leadership and the Board.
- Embed ERM into business operations and strategic initiatives.
- Drive shared accountability for risk management by aligning business leaders on ownership, mitigation actions, and risk-informed decision-making.
- Facilitate cross-functional alignment on enterprise risks, balancing competing priorities to achieve practical, business-focused outcomes.
Strategic Projects and Transaction Support
- Provide risk support for strategic initiatives, including M&A and joint ventures.
- Contribute to risk-related due diligence and integration planning.
- Partner with legal, finance, and operational teams to ensure risks are addressed in deal execution.
Cross-Functional Risk Leadership
- Partner with functional groups such as Legal, Treasury, Safety, Environmental, Security, HR, Labor Relations, Environmental and IT.
- Act as a trusted advisor to operational leaders and executive team.
- Drive a practical, business-focused risk culture.
Qualifications
Education & Credentials:
Bachelor’s degree in business, finance, risk management, or related field; or a combination of post-high school and experience.
Experience:
10+ years of experience in risk management, with a proven track record of building and advancing Enterprise Risk Management (ERM) programs. Demonstrated experience supporting M&A activities and complex strategic initiatives. Risk Management experience within the following industries: maritime, logistics, energy, or fuels is strongly preferred.
Technical Skills:
Proficient in Microsoft Office products, including Excel, Outlook, PowerPoint and Word. Knowledge of ERM frameworks (COSO, ISO), Experience with RMIS tools
What We Offer?
We inspire top talent by offering a comprehensive and competitive package that supports the diverse needs of our people—on land, at sea, in offices, and remotely.
Our Total Rewards include:
- Competitive pay with recognition programs
- Comprehensive benefits: medical, dental, and vision insurance, life and disability coverage, and paid vacation and holidays
- Leave and family support: parental leave and sick leave
- Learning and growth: access to training and development for continuous skill development
- Well-being resources: Employee Assistance Program, wellness program, and gym membership discounts
At Crowley, we invest in you—your success, your health, and your future.
Key Responsibilities:
Enterprise Risk Management (ERM)
- Design, implement, and continuously improve a practical ERM framework aligned to business strategy and operational realities.
- Establish and maintain a living enterprise risk register with defined ownership, mitigation plans, and monitoring mechanisms.
- Lead enterprise-wide risk identification, assessment, and prioritization processes—focusing on decision-relevant risks, not theoretical inventories.
- Translate risk insights into actionable mitigation plans with clear accountability and timelines.
- Synthesize complex, cross-functional risk information into clear, prioritized insights and translate those insights into practical, actionable recommendations for business leaders.
- Leverage data, analytics, and emerging risk signals to enhance risk identification, quantify exposures, and support more informed, real-time decision-making.
- Develop and monitor Key Risk Indicators (KRIs) and dashboards.
- Drive decision-oriented risk reporting to executive leadership and the Board.
- Embed ERM into business operations and strategic initiatives.
- Drive shared accountability for risk management by aligning business leaders on ownership, mitigation actions, and risk-informed decision-making.
- Facilitate cross-functional alignment on enterprise risks, balancing competing priorities to achieve practical, business-focused outcomes.
Strategic Projects and Transaction Support
- Provide risk support for strategic initiatives, including M&A and joint ventures.
- Contribute to risk-related due diligence and integration planning.
- Partner with legal, finance, and operational teams to ensure risks are addressed in deal execution.
Cross-Functional Risk Leadership
- Partner with functional groups such as Legal, Treasury, Safety, Environmental, Security, HR, Labor Relations, Environmental and IT.
- Act as a trusted advisor to operational leaders and executive team.
- Drive a practical, business-focused risk culture.
Education & Credentials:
Bachelor’s degree in business, finance, risk management, or related field; or a combination of post-high school and experience.
Experience:
10+ years of experience in risk management, with a proven track record of building and advancing Enterprise Risk Management (ERM) programs. Demonstrated experience supporting M&A activities and complex strategic initiatives. Risk Management experience within the following industries: maritime, logistics, energy, or fuels is strongly preferred.
Technical Skills:
Proficient in Microsoft Office products, including Excel, Outlook, PowerPoint and Word. Knowledge of ERM frameworks (COSO, ISO), Experience with RMIS tools
What We Offer?
We inspire top talent by offering a comprehensive and competitive package that supports the diverse needs of our people—on land, at sea, in offices, and remotely.
Our Total Rewards include:
- Competitive pay with recognition programs
- Comprehensive benefits: medical, dental, and vision insurance, life and disability coverage, and paid vacation and holidays
- Leave and family support: parental leave and sick leave
- Learning and growth: access to training and development for continuous skill development
- Well-being resources: Employee Assistance Program, wellness program, and gym membership discounts
At Crowley, we invest in you—your success, your health, and your future.