Manager, Labor Relations
Crowley
Jacksonville, FL
Who We Are:
As a privately held, U.S.-owned and operated company, Crowley provides services to 36 nations and island territories. Our purpose is to bravely advance what's possible to elevate people and planet, with our core values of Integrity, Sustainability and Drive guiding everything we do.
By expanding and innovating our services, we have expanded our footprint in services within the Logistics, Land Transportation, Shipping, Wind and Fuel industries. Crowley and its affiliated companies have generated more than $3.5 billion in annual revenue through our people's focus on excellence and a culture that values everyone's voices and collaboration.
To continue laying the groundwork and challenge what's possible for our business, we seek to partner with individuals ready to elevate their careers with us.
Work Arrangement:
Hybrid
What You'll Do:
Establish and maintain productive labor-management relations for the Company’s unionized workforce. Administers the company's labor relations policy subject to top management guidance and approval, and represents management in labor relations, including the negotiation, interpretation and administration of collective bargaining agreements.
Responsibilities
Key Responsibilities:
- Administer all aspects of Collective Bargaining Agreements and labor policies for full employee life-cycle, including but not limited to grievance procedures and progressive discipline, while developing union-avoidance programs at nonunion facilities.
- Operate as primary point of contact for multiple unions in day-to-day matters regarding hiring, contract interpretation, and other administrative tasks.
- Support top management in developing strategies to address bargaining unit /non bargaining unit labor relations issues.
- May include Human Resources responsibilities which requires a thorough knowledge of HR policies and procedures as well as federal and state laws.
- Responsible for labor relations activities for bargaining and non-Bargaining unit groups.
- Contribute during collective bargaining in various levels.
- Perform investigations into employee complaints in coordination with the Workplace Investigations team.
- Lead Union Communication meetings, grievance hearings, arbitrations and contract negotiations.
- Responsible for compliance requirements such as government insurance and license permits.
- Works with the Payroll department to ensure payroll and benefit contributions are administered correctly.
- Utilize company systems for documenting work product.
- May maintain files and records including all transactions performed for union personnel.
- Act as primary POC for managers, supervisors, vessel captains, and other leaders in management of performance issues, which may involve after-hours work requirements.
Qualifications
Education & Credentials:
Bachelor's degree in industrial relations or business administration or equivalent work experience.
Experience:
- 4 - 6 years’ experience in Labor or Human Relations or equivalent managerial experience required.
- 2 years’ experience with industrial relations dealing with bargaining units in a heavy industry environment.
Technical Skills:
Proficient with Microsoft Office products, including Word, PowerPoint, Outlook, and Excel.
Working Conditions:
Works both inside an office environment and also outside in conditions of both high and low temperatures. May be exposed to odors, dust, dirt, mechanical hazards, high noise levels and potentially dangerous equipment. Must be able to crouch and stoop to get into areas with restricted headroom and be able to climb ladders. May require extended use of computer keyboard and viewing of computer monitor and ability to sit for long periods of time.
What We Offer?
We inspire top talent by offering a comprehensive and competitive package that supports the diverse needs of our people—on land, at sea, in offices, and remotely.
Our Total Rewards include:
- Competitive pay with recognition programs
- Comprehensive benefits: medical, dental, and vision insurance, life and disability coverage, and paid vacation and holidays
- Leave and family support: parental leave and sick leave
- Learning and growth: access to training and development for continuous skill development
- Well-being resources: Employee Assistance Program, wellness program, and gym membership discounts
At Crowley, we invest in you—your success, your health, and your future.
Key Responsibilities:
- Administer all aspects of Collective Bargaining Agreements and labor policies for full employee life-cycle, including but not limited to grievance procedures and progressive discipline, while developing union-avoidance programs at nonunion facilities.
- Operate as primary point of contact for multiple unions in day-to-day matters regarding hiring, contract interpretation, and other administrative tasks.
- Support top management in developing strategies to address bargaining unit /non bargaining unit labor relations issues.
- May include Human Resources responsibilities which requires a thorough knowledge of HR policies and procedures as well as federal and state laws.
- Responsible for labor relations activities for bargaining and non-Bargaining unit groups.
- Contribute during collective bargaining in various levels.
- Perform investigations into employee complaints in coordination with the Workplace Investigations team.
- Lead Union Communication meetings, grievance hearings, arbitrations and contract negotiations.
- Responsible for compliance requirements such as government insurance and license permits.
- Works with the Payroll department to ensure payroll and benefit contributions are administered correctly.
- Utilize company systems for documenting work product.
- May maintain files and records including all transactions performed for union personnel.
- Act as primary POC for managers, supervisors, vessel captains, and other leaders in management of performance issues, which may involve after-hours work requirements.
Education & Credentials:
Bachelor's degree in industrial relations or business administration or equivalent work experience.
Experience:
- 4 - 6 years’ experience in Labor or Human Relations or equivalent managerial experience required.
- 2 years’ experience with industrial relations dealing with bargaining units in a heavy industry environment.
Technical Skills:
Proficient with Microsoft Office products, including Word, PowerPoint, Outlook, and Excel.
Working Conditions:
Works both inside an office environment and also outside in conditions of both high and low temperatures. May be exposed to odors, dust, dirt, mechanical hazards, high noise levels and potentially dangerous equipment. Must be able to crouch and stoop to get into areas with restricted headroom and be able to climb ladders. May require extended use of computer keyboard and viewing of computer monitor and ability to sit for long periods of time.
What We Offer?
We inspire top talent by offering a comprehensive and competitive package that supports the diverse needs of our people—on land, at sea, in offices, and remotely.
Our Total Rewards include:
- Competitive pay with recognition programs
- Comprehensive benefits: medical, dental, and vision insurance, life and disability coverage, and paid vacation and holidays
- Leave and family support: parental leave and sick leave
- Learning and growth: access to training and development for continuous skill development
- Well-being resources: Employee Assistance Program, wellness program, and gym membership discounts
At Crowley, we invest in you—your success, your health, and your future.